PH89 takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, and how we keep it safe — in plain language you can actually understand.
Before diving into the full legal text, here are the six core principles that guide how PH89 handles your personal data.
PH89 only collects the personal data that is strictly necessary to operate the platform, verify your identity, process payments, and comply with Philippine law. We do not collect data for the sake of it.
All data transmitted between your device and PH89 is encrypted using TLS/SSL. Sensitive data at rest — including payment details and identity documents — is stored using AES-256 encryption on secured servers.
PH89 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate and improve the PH89 platform and to comply with legal obligations.
We tell you exactly what data we collect, who we share it with, and why. No hidden data pipelines, no vague "partners" clauses. If we share your data with a third party, we name the category and the reason in this policy.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, and request deletion of your personal data. PH89 provides clear channels to exercise these rights without unnecessary friction.
PH89 does not keep your data indefinitely. We apply defined retention periods to each category of data, after which it is securely deleted or anonymized. Retention periods are driven by legal requirements and operational necessity.
Summary: This Privacy Policy describes how PH89 ("we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors who use the PH89 online gaming platform at ph89.net. By registering on or using PH89, you consent to the data practices described in this policy. This policy is compliant with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
PH89 is committed to protecting the privacy and personal data of every player and visitor who interacts with our platform. We understand that trust is the foundation of any relationship between a gaming platform and its players — and that trust begins with being honest and transparent about how we handle your information.
This Privacy Policy applies to all personal data collected by PH89 through the ph89.net website, the PH89 mobile application, customer support channels, and any other touchpoint through which you interact with PH89. It applies to registered players, prospective players who browse the site without registering, and individuals who contact PH89 for support or information.
Please read this policy carefully. If you have questions about any part of it, you are welcome to contact our Data Protection Officer using the details provided in Section 14.
For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), PH89 acts as the Personal Information Controller with respect to the personal data of its players and users. This means PH89 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
PH89 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this policy and with applicable data protection law. You may contact the DPO using the contact details set out in Section 14 of this policy.
PH89 collects the following categories of personal data from players and users of the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., PhilSys, SSS, passport) | Registration and KYC verification |
| Contact Data | Email address, mobile number, residential address (city/province) | Registration and account updates |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, and AML checks |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatically on each visit |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | During active gameplay |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact PH89 support |
Sensitive Personal Information: Government-issued ID numbers and financial account details are classified as sensitive personal information under RA 10173. PH89 collects this data solely for identity verification and payment processing purposes and applies heightened security measures to its storage and handling.
PH89 collects personal data through the following means:
PH89 does not purchase personal data from data brokers or any other commercial data sources.
PH89 uses the personal data it collects for the following purposes:
PH89 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
Under the Philippine Data Privacy Act of 2012, PH89 processes your personal data on the following legal bases:
PH89 does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
International Transfers: Some of PH89's third-party service providers may be located outside the Philippines. Where personal data is transferred internationally, PH89 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to protect your data to a standard equivalent to that required under Philippine law.
PH89 uses cookies and similar tracking technologies on the ph89.net website and mobile application. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and understand how you use our platform.
PH89 uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the PH89 platform. For more information on managing cookies, refer to your browser's help documentation.
PH89 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While PH89 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying PH89 immediately if you suspect unauthorized access to your account.
PH89 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML compliance and legal obligations |
| Financial transaction records | 10 years from transaction date | AMLC and tax reporting requirements |
| Gaming history | 5 years from last activity | Dispute resolution and regulatory audits |
| Support communications | 3 years from last interaction | Quality assurance and dispute resolution |
| Technical and log data | 12 months | Security monitoring and fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Anonymized data may be retained indefinitely for statistical and analytical purposes.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by PH89:
To exercise any of these rights, please contact PH89's Data Protection Officer using the details in Section 14. PH89 will respond to all verified data subject requests within fifteen (15) business days of receipt. We may need to verify your identity before processing your request.
The PH89 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. PH89 does not knowingly collect personal data from individuals under the age of 21.
If PH89 discovers or is notified that it has inadvertently collected personal data from a person under 21 years of age, it will immediately close the associated account, delete all personal data collected from that individual, and — where applicable — report the matter to the relevant regulatory authority.
If you are a parent or guardian and believe that your child has registered on PH89 without your knowledge, please contact us immediately using the details in Section 14 so that we can take prompt action.
PH89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. The date of the most recent revision is displayed at the top of this page.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — PH89 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect. For minor or clarificatory changes, the updated policy will be published on this page without prior notice.
Your continued use of the PH89 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or PH89's handling of your personal data, please contact our Data Protection Officer. We are committed to resolving all privacy-related inquiries promptly and transparently.
You may reach the PH89 Data Protection Officer at the following address (plain text — not a clickable link):
Data Protection Officer — PH89
Email: [email protected]
Support Email: [email protected]
Response Time: Within 15 business days of receipt of a verified request.
If you are not satisfied with PH89's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint with the NPC is available on the NPC's official website.
For general account support, our customer service team is available 24/7 via live chat on the PH89 platform. Live chat is the fastest way to resolve urgent account-related matters.
We built PH89 with privacy at its core. Join thousands of Filipino players who trust PH89 for a secure, fair, and transparent gaming experience.
21+ only. Please gamble responsibly. By registering, you confirm you have read and agree to this Privacy Policy and our Terms & Conditions.